Skip to main content
JUSTSOLAR — Solar Module Manufacturer

Privacy Policy

Last updated: April 2026

1. Data Controller

JUST SOLAR GROUP LIMITED (“we”, “us”, “JUSTSOLAR”) is the data controller responsible for your personal data. Our registered address is in Shanghai, China. For all privacy-related inquiries, contact:

  • Email: frank@jusolar.com
  • WhatsApp: +86 177 1730 3786

2. Information We Collect

We collect information you voluntarily provide when you:

  • Submit a contact form or inquiry (name, email, company, country, project details)
  • Use our AI chat assistant (conversation content)
  • Subscribe to our newsletter (email address)
  • Request product datasheets or documents
  • Use our container calculator or product comparison tools

We also collect automatically:

  • IP address and approximate geographic location
  • Browser type, device type, and operating system
  • Pages visited, time spent, and referring website
  • Cookie identifiers (see Section 5)

3. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Consent: When you submit a form, subscribe, or accept cookies, you consent to processing for that specific purpose.
  • Legitimate interest: We may process data to respond to inquiries, improve our services, and ensure website security.
  • Contract performance: When processing is necessary to fulfill a purchase order or commercial agreement.

4. How We Use Your Information

  • Respond to inquiries and provide product quotes
  • Send requested product documentation and datasheets
  • Process and fulfill orders, including logistics coordination
  • Send newsletter updates (only with your consent)
  • Improve our website, products, and services
  • Comply with legal obligations

5. Cookies

Our website uses the following types of cookies:

  • Essential cookies: Required for basic website functionality (session management, security). Cannot be disabled.
  • Analytics cookies: Google Analytics (if enabled) to understand how visitors use our site. Can be declined via our cookie banner.
  • Preference cookies: Store your cookie consent choice and chat history.

You can manage cookies through your browser settings or by using our cookie consent banner. Declining non-essential cookies does not affect core website functionality.

6. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We may share data with:

  • Service providers: Email delivery (Resend), website hosting (Vercel), AI chat (Anthropic) — only to provide our services.
  • Logistics partners: Shipping companies, freight forwarders, and insurance providers — only to fulfill your orders.
  • Legal authorities: When required by law or to protect our legal rights.

All third-party processors are bound by data processing agreements and handle your data in accordance with applicable privacy laws.

7. Data Retention

  • Inquiry data: Retained for 3 years after last contact, then deleted.
  • Newsletter subscriptions: Retained until you unsubscribe.
  • Chat conversations: Stored locally in your browser (localStorage). Not retained on our servers beyond the session.
  • Order data: Retained for 7 years for legal/tax compliance.
  • Analytics data: Anonymized after 26 months.

8. International Data Transfers

As a China-based company serving 50+ countries, your data may be transferred to and processed in China. We ensure appropriate safeguards through contractual clauses and data processing agreements with our service providers. For EU/EEA residents, transfers are conducted in compliance with GDPR Chapter V requirements.

9. Your Rights

Depending on your jurisdiction, you have the right to:

  • Access: Request a copy of your personal data.
  • Rectification: Request correction of inaccurate data.
  • Erasure: Request deletion of your personal data (“right to be forgotten”).
  • Restriction: Request limitation of data processing.
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing based on legitimate interest.
  • Withdraw consent: Withdraw previously given consent at any time.

To exercise any of these rights, contact us at frank@jusolar.com. We will respond within 30 days.

10. Data Security

We implement industry-standard security measures including:

  • TLS/HTTPS encryption for all data in transit
  • Secure, access-controlled data storage
  • Regular security reviews of third-party integrations
  • Minimal data collection principle — we only collect what we need

11. Children's Privacy

Our website and services are intended for business professionals. We do not knowingly collect data from individuals under 16 years of age.

12. Changes to This Policy

We may update this policy periodically. Material changes will be posted on this page with an updated date. We encourage you to review this policy regularly.

13. Contact Us

For any questions about this privacy policy or your personal data:

JUST SOLAR GROUP LIMITED
Shanghai, China
Email: frank@jusolar.com
WhatsApp: +86 177 1730 3786
Website: justsolar.cn